Forum Discussion

tandoraprojects's avatar
tandoraprojects
Member
25 days ago

MYOB Business credits

Hi there, Im currently running MYOB business and Im trying the allocate a credit amount to a bank feed item. The item is a credit card payment via the bank account. The credit card is not on my feed and is not able to be so. What I usually do for the credit card is record all items in Spend money listing the supplier, amount, ,job and for any credits such as refunds to the credit card, I go into receive money and list the supplier and amount. This is now not working and I cant even make a negative figure in add an adjustment with out a error message popping up. Any help is appreciated.

Thanks 

1 Reply

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    24 days ago

    Hi tandoraprojects,

    Thanks for sharing the details. We’re aware of this issue, there’s a current defect where negative adjustments from the bank feed screen can trigger an error (“Something went wrong…”). We don’t yet have an ETA for when this will be fixed, but you can reach out to our backend team so they can mark your file as affected and ensure you’re notified once the fix becomes available. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.



    Regards,
    Earl

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