Forum Discussion

Amber_PBS's avatar
3 years ago

Correcting out of balance bank account

Bank reconciliation is out of balance. There are historical errors from a previous software that have not been corrected. How do I correct the opening balance for FY23?

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  • trickeys's avatar
    trickeys
    Experienced User
    3 years ago

    its a myob software error,  they dont know how to fix it

  • SamaraM's avatar
    SamaraM
    Former Staff
    3 years ago

    Hi Amber_PBS 

     

    Welcome to the Community Forum. If the out of balance was caused by a transaction from a previous reconciliation, then you would need to undo and redo that reconciliation first.

     

    To do this, Go to the Banking command centre > Reconcile Accounts > Undo Reconciliation. 

     

    This Help Article has detailed information and instructions on this process: Resolving out of balance bank reconciliations.

     

    Once that is resolved, then you can work forward reconciling to the current date.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.