Electronic Payment

Question

In a recent Electronic Payment, the wrong bank account was selected when preparing the payment in MYOB. This was not picked up until a few days later (after the payment was made, which was made out of the right account).

However, I now have a transaction in my bank feed for the payment, that is not tagged as an electronic payment, and thus requires coding - Pay Money/Pay Bills/Transfer. No matter which one I select, the end result is that in my Electronic Payments account I have the two set of debits, and one set of credits.

My Electronic Payments account currently looks like this:

Dr $5 Payment

Dr $15 (Coded from bank feed)

Cr $5 Electronic Payment

I'm not sure what I need to do to unwind or correct this. Appreciate any assistance that can be provided. Thanks

genreve_s · Answer

Hi Matiu,&nbsp;
&nbsp;
Thanks for posting and welcome to the Community Forum.&nbsp;
&nbsp;
I understand the importance of having all transactions match with the bank feeds. If the electronic payment was processed to the wrong bank account, we could correct it by deleting the electronic payment, this will return all transactions that make up for the electronic payment back to prepare the electronic payment screen. To find which transaction to delete, we could go to the Find transactions &gt; Account tab &gt; Electronic clearing account &gt; Open the transaction recorded to the wrong bank account and delete it. After that, we could go back to Prepare Electronic Payment window.&nbsp;
&nbsp;
Let us know if you require any further assistance with this.&nbsp;
&nbsp;
Cheers,
Genreve

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