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Jojo08's avatar
Jojo08
Experienced Cover User
3 years ago

Missing Electronic/Bulk Payment

Hi there,

 

I have a transaction showing in my bank feeds for a bulk payment. 

I cant find the transactions and my electronic clearing account reconciles. The bank feed is not matching to anything.

There is nothing in the bank register for the amount.

 

Is there another way I can try to find what it was for ?

1 Reply

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  • Hi Jojo08 

     

    I'm sorry to see that no one has replied to you yet. You could check the Journal Security Audit report (Reports>>Accounts>>Security and Audit). That will show if the transactions have been deleted.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.