Missing Imported Bank Transactions AR2022.1

Hi

I am just going to make a suggestion as I don't have an answerfor you as to why this happened. It may be an issue with the conversion even 

I would download the missing transactions again from paypal and then convert to qif file and upload that

Hope this helps

Lisa

Can someone from MYOB support please help me with this?

Thanks for your response. Yes I the conversion software told me how to convert a different way. Then the correct dates showed up.

Now when I try to "match transactions", it says "There are no transactions available for matching" but I can see them on the Unmatched Statement transaction screen?

I cant find them as they aren't in the bank rec screen or bank feeds either. So how do I match them or at least get them into the Bank rec screen?

Hi Sally

Have you entered the transactions in MYOB?

If you have, find the transactions and see if the dates are correct ( do a find transaction  - found on the bottom of the command centre screen next to to do list) extend the date range to 2099 so post dated transactions are found

OR in the reconcile screen change the date to 2099)

They wouldn't show in the bank feed screen if they have been manually reconciled but they would show in the reconciliation screen.

Hope these suggestions help

Lisa