Forum Discussion

6 years ago

Old Electronic Payments

I have upgraded to AccountRight Live. When I go into Electronic payments there are 10,048 closed payments for wages backdating to 2008. I have started selecting 50 at a time, creating a bank file, then reversing that payment as it's not actually a payment. But I go back in and they are all still there. Given there are over 10,000 payments, how do I get rid of them . It must be an error in the upload becuase they werent showing before I did this transfer to AccountRight Live

sholt73
6 years ago
try this: https://community.myob.com/t5/AccountRight-Staffing-and/Payroll-Prepare-Electronic-Payments-Showing-Years-of-Historical/m-p/565730

sholt73
Super User
6 years ago
try this: https://community.myob.com/t5/AccountRight-Staffing-and/Payroll-Prepare-Electronic-Payments-Showing-Years-of-Historical/m-p/565730
- Jake_N
  MYOB Staff
  6 years ago
  Hi DianaYoung,
  
  I can confirm what sholt73 has said. The page he has linked you too is creating a new account which is what you definitely need to do.
  
  If that works for you please accept sholt73's solution.
DianaYoung
6 years ago
Thank you. I will give this a go next Wednesday when I do the payroll and set up a new account and see if that resolves the problem
- sholt73
  Super User
  6 years ago
  how did you go DianaYoung ?
  - DianaYoung
    6 years ago
    hi sholt73 yes it worked. I just started a new payroll clearing account and used that. Thank you