Forum Discussion

q_man_snowflake's avatar
q_man_snowflake
Experienced User
17 days ago

REVERSE PAYROLL SHOWING IN RECONCILE ACCOUNTS

Hi Team

 

How do i get rid a 'lodged with ATO payroll payment' that has been reversed and sent to ATO out of my 'Reconcile Accounts' list?

 

Left arrow is grey and payment method of cheque cannot be altered.

Reversed transaction payment method is correct at cash.

 

Re-processed payroll has been corrected and allocated to payment from bank feeds.

 

Appreciate your feedback soon.

2 Replies

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    16 days ago

    Hi q_man_snowflake

     

    Usually, a reversal will cancel out the pay run it’s linked to. But if the reversal came out of the cash account, no worries! You can sort it by creating a “Transfer Money” transaction between cash and cheque account. That'll clear up the out-of-balance issue on your reconciliation screen.

     

    If you’re looking for more info on transferring money between accounts you can check this link. If you're still running into trouble, just get in touch with our live chat team via our virtual assistant MOCA.  

     

    Regards,
    Genreve