Forum Discussion

CTeni's avatar
CTeni
Contributing User
3 months ago

Bulk Imports updating sell price

Has anyone experienced the following - help 

I have tested a few items with updating our new sell prices via the bulk import - it has updated however when I go back to run an updated export file the fields in the columns are distorted

they don't sit in the right columns as per example below

 

 

 

2 Replies

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    3 months ago

    Hi CTeni,

    This is a bit unusual, but you might find this related post/issue helpful. Imported Bulk items does not show buy, sell, selling price etc. Additionally, feel free to check out our help page on "Import and export fields" for detailed field information, and visit "Importing data" for more tips.

    If you're still having issues, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

    Regards,
    Earl

  • CTeni's avatar
    CTeni
    Contributing User
    3 months ago

    Hi Earl, 

    uploaded 11 product items

    • Out of the 11 items uploaded - only 3 items were successful
    • 8 items had errors due to characters – with the following warning comment

                     Warning 42: Item Name cannot be more than 30 characters; name truncated.

     

    When I ran our item master data report again – it appears the prices have updated in the front end.

    However, when running the item master data report, the data is not sitting in the correct fields it appears it jumps

    I’m curious as to why some worked and some didn’t. Hope you can assist

    Thank you