Forum Discussion

MMACG-RHill's avatar
3 days ago

Import Error -25

Hi,

When importing a service sale I am getting an error 25 code - Invalid Amount. The amount entered is numeric and is the same format as the 40 other imports but for some reason one particular line will not import.

I have removed and re entered the customer that is failing but it continues to show error 25.

Any insight or suggestions are appriciated.

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi MMACG-RHill,

     

    Usually, errors with numeric values like dates and amounts happen if the file was saved from Excel. Try opening the file in Excel again and experiment with the columns in different formats. This should fix the error and let you upload the file without any issues.

    Let us know if you need any other help.

     

    Thanks,

    Genreve