Forum Discussion

dale_heiler's avatar
dale_heiler
Contributing User
3 years ago

Importing Items

I have purchased the inventory module etc and am trying to import products, 

 

i have downloaded the sample and followed all the steps and all it will import is the Name, Description and item number nothing else, 

 

this is even happens with the downloaded sample file so i assume its something im doing that causing it not to work right

i recieve the email saying its all uploaded fine but its not,. 

 

anyone have any ideas?

 

5 Replies

Replies have been turned off for this discussion
  • Hi dale_heiler 

     

    When you got the email, did you see an error log that was attached by any chance? 

    Regards, 

    Carolina

  • dale_heiler's avatar
    dale_heiler
    Contributing User
    3 years ago

    Hi 

     

    the email states 

     

    1 record imported successfully

    0 records skipped with errors

  • Carolinadg's avatar
    Carolinadg
    Former Staff
    3 years ago

    Hi dale_heiler 

     

    If you go into inventory menu -> click into items ->  Do you see any items in here?. 

     

    If you try to import the same file, what happens? Do you get an error?. 

     

    Happy to help further, if you could send an email to inventoryfeedback@myob.com, I can help from there! 

    Regards, 

    Carolina

  • dale_heiler's avatar
    dale_heiler
    Contributing User
    3 years ago

    I see the item but no pricing or anything like that. I will drop you an email later on today when I get back in the office. Thank you very much.