Having finally been supplied with a Confirmation Code I am no better off as I have entered that code into my system only to be told it is invalid for some reason. I have tried both case sensitive and non sensitive and neither is accepted. Could somebody please help me as I have zero days left now.
Hi Cpk1959 thank you for your post.
You can use our dedicated self-service option, so you can generate the confirmation code whenever you need by going to http://help.myob.com/confirmation - no need to contact support!
For full details, check out Help Article: Activating and confirming older MYOB products.
Please note: You will need your Serial Number and company file code available to generate the confirmation code - available by selecting 'Confirm' via Phone when prompted.
Using the current version of AccountRight and need to confirm a company file? Check out Help Article: About activation and confirmation
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information
Regards,
Hannah
