Hello again, I am trying to confirm my company file and cant contact MYOB by phone.I require a licence file if possible. Thanks.

Hi icantremember,I've sent you a private message, kindly check your inbox.Regards,Earl

Confirm Company File | MYOB Community

Earl_HD
MYOB Moderator
2 months ago
Hi icantremember,

I've sent you a private message, kindly check your inbox.

Regards,
Earl
Isaiah_C
MYOB Moderator
3 months ago
Hi icantremember,

If you're having problem confirming your company file, try downloading the latest version of AccountRight by following the instructions here. That should help with automatic confirmation.

If you still need a license file, it's best to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount. Our support team can sort that out for you.

Regards,

Sai
icantremember
Contributing User
3 months ago
I have an old Version and have tried ways suggested to confirm Company File but to no avail. Tried to generate my own confirmation code etc.for last 2 days.
icantremember
Contributing User
2 months ago
I just realized that i put the wrong build number in my last post.
Should have been.

Build 2013.3.15.5477
OamaruElim
Contributing User
2 months ago
Hi Earl
Could you also help me - I have sent to messages to MYOB over last two days but I am same that I need to confirm company file
Kate
Isaiah_C
MYOB Moderator
2 months ago
Hi OamaruElim,

It sounds like you're still waiting for a response about confirming your company file. If you need a quicker way to reach support, you can go to Contact us - MYOB Support under 'Get help from our team' for alternative contact options.

Regards,

Sai