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minky1's avatar
minky1
Contributing User
4 hours ago
Solved

Can not Confirm Company File

Hi.

 

I have an old Version and have tried every way suggested to confirm Company File but to no avail. Tried to generate my own confirmation code etc. etc.for last 2 days. Please just send email as in previous years no more links as have tried them all. Am winding down Company. Thank you in hope. Cheers.

  • minky1's avatar
    minky1
    3 hours ago

    Hi...

     

    Have just finished with live chat and they have emailed the licence file.  Soooo happy...

    Cheers.  Llon.

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    3 hours ago

    Hi there minky1,

     

    Since the self-service confirmation didn't work on your end, the best next step is to get in touch with our support team directly n Live Chat via our virtual assistant, MOCA. They'll be able to help you out with confirming your company file.

     

    Cheers,

    Doreen

    • minky1's avatar
      minky1
      Contributing User
      3 hours ago

      Hi...

       

      Have just finished with live chat and they have emailed the licence file.  Soooo happy...

      Cheers.  Llon.

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