Cant confirm Company file

Hello Shearwater1 

You are only able to send a  Private Message when an MYOB moderator askes for details. I have made you able to send me a Private message by clicking the linked page then you ill be able to send me the details so I can confirm the file for you.

Hello ElizabethPease 

Welcome to the Community Forum.

I have enabled you to send me a  Private Message. If you could please send me the details as I have mentioned in my other posts being: 

The serial number of the product - Setup>>Company Information
The company file ID - Help>>About AccountRight
The version of the software you are - Help>>About AccountRight
If you are on AccountRight Classic (v19 or below) - the Company file code

Once I have this I will be able to confirm the file for you.

yes. same problem. 

says it might be my firewalls, but that's completely disabled so can't be that. 

has worked before. 

Hi rbnz 

If you are still having issues confirming your file online, could you please send me a private message with the following:

• Your serial number
• Company file ID, Product & Build (Help>>About AccountRight)

Thank you, will do

having trouble confirming confirmation code.  Have been on hold for an hour and still havent been answered.

Looks like a lot of people are having the same problem.

Could someone from MYOB please help me

Hello weewaapostoffic 

Welcome to the Community Forum.

Can you please send me a Private Message containing:

•  Business name
• Serial number
• Company file ID or the Company file code

Once I have this information, I'll be able to confirm the file for you.

Hi Chris

I have the same problem and cant work out how to send you a private message to give you my Id serial No Etc.

Kind Regards

Ray

Hello Chris,

I am having the same problem.  Could you please reply so I can send send my details through.

Many thanks, Liz