Forum Discussion

Lyn6164's avatar
Lyn6164
Trusted Cover User
3 years ago
Solved

Cant confirm Company file

I am trying to open one of my Partner files, only i have access.  Shows it needs to Confirm Company file, won't confirm by phone or online.  Is anyone else having this problem?
  • Lyn6164's avatar
    Lyn6164
    3 years ago

    Turns out file is registered as AR Plus and this file was opened as AR Standard.  All sorted, file working great.

Yanike_S's avatar
Yanike_S
MYOB Staff
3 years ago

Hi rbnz 

 

If you are still having issues confirming your file online, could you please send me a private message with the following:

  • Your serial number
  • Company file ID, Product & Build (Help>>About AccountRight)
Lyn6164's avatar
Lyn6164
Trusted Cover User
3 years ago

Thank you, will do

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