Forum Discussion

minky1's avatar
minky1
Contributing User
2 months ago
Solved

Can not Confirm Company File

Hi.   I have an old Version and have tried every way suggested to confirm Company File but to no avail. Tried to generate my own confirmation code etc. etc.for last 2 days. Please just send email a...
  • minky1's avatar
    minky1
    2 months ago

    Hi...

     

    Have just finished with live chat and they have emailed the licence file.  Soooo happy...

    Cheers.  Llon.

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 months ago

Hi there minky1,

 

Since the self-service confirmation didn't work on your end, the best next step is to get in touch with our support team directly n Live Chat via our virtual assistant, MOCA. They'll be able to help you out with confirming your company file.

 

Cheers,

Doreen

  • minky1's avatar
    minky1
    Contributing User
    2 months ago

    Hi...

     

    Have just finished with live chat and they have emailed the licence file.  Soooo happy...

    Cheers.  Llon.

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