Can I use an asterix in Bank Rules?
I have three (3) similar bank payment descriptors that I see on my bank feeds and I need to apply each to one of three (3) different customers. Can you help?
These are the descriptors (redacted):
Direct Credit 500001 STRIPE STRIPE_Qkj3yzjicpR
Direct Credit 133334 STRIPE STRIPE-8EYxiRRZQ6F
Direct Credit 502221 STRIPE STRIPE_QjbMhpcULfk
The rule must look for each customer which relates to the six-digit code.
Initially I took the first two codes and created two new rules, eg:
When the description on my bank statement contains this exact work or phrase: Direct Credit 500001 STRIPE STRIPE
... then look for open invoices for this customer....
BUT THE BANK RULES FAILED TO RECOGNISE THE TRANSACTIONS.
- To test it, I made sure that there was an outstanding invoice to apply the payment to.
- No other bank rule uses Stripe in its keywords to do a different action.
- Bank rule was applied to all accounts.
Then I changed the rules and added the (*):
When the description on my bank statement contains this exact work or phrase: Direct Credit 500001 STRIPE STRIPE*
AND IT STILL DIDN'T WORK.
I have tried to navigate MYOB for technical support and it is impossible to find a way to ask questions, even in the Community forum it took a while before I found where I could actuall ADD a question.
Can anyone help me?
TIA
