Forum Discussion

Wolfie2011's avatar
Wolfie2011
Partner
6 months ago

Essentials

I'm having trouble with the system duplicating and sometimes triplicating invoices I product.

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi Wolfie2011

     

    Sorry to hear about your experience. Generally, the default invoice number will auto-populate as the next number in the sequence. So, if you created an out-of-sequence invoice, the next number will follow that one.

     

    If you’re still having issues with the invoice numbers or if the sequencing isn't working as expected, check out myob.com/support or myaccount.myob.com and find MOCA, our virtual assistant. MOCA can help with immediate queries, and if it can’t, you’ll be directed to our live chat team for further troubleshooting.

     

    Feel free to reach out if you need any more help.

     

    Thanks,

    Genreve