Forum Discussion

dobbo's avatar
dobbo
Experienced Cover User
21 days ago

MYOB Pro - deleting shipping section on invoices

Hi Client has just gone to Pro from desktop and their invoices are showing a "ship to" section (which wasnt on the old invoicing on desktop

How do we delete this ? 

And also how can we increase the font size on address's etc 

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi dobbo,

    You can remove the "ship to" section from invoices in MYOB Business, navigate to the Sales menu and select Invoices. Click on the Settings icon (usually represented by a gear or cogwheel) to access the invoice settings. Select the template you are using for your invoices and edit the template by removing or hiding the "ship to" section. This can typically be done by clicking on the section and selecting an option to delete or hide it. 

    You can also visit this help page for more information: Customising invoices

    I hope this helps!

    Regards,
    Earl

    • dobbo's avatar
      dobbo
      Experienced Cover User

      Its not listed anywhere on the template options - edit 

      the only cog looking icon is near their name at the top of the screen and that if you go into sales settings and templates it is not listed anywhere on the screen at all  - but you can see it on the PDF preview  - there is not ship to section in the drop downs

      • Earl_HD's avatar
        Earl_HD
        MYOB Moderator

        Hi dobbo,

        My apologies. Currently, this can only be done in the desktop version of our software. The issue you're facing might be related to the migration process. To fix this, I recommend reaching out to our migration team so they can investigate this for you.

        Regards,
        Earl