Forum Discussion

AdrianT1270's avatar
16 days ago

Incomplete Inventory count sheet report

Hi Team

 

Inventory count sheet that we used to run doesn't show the "Item No" & "Item Name" fields any more. We have extensively checked a place to select these fields and are not available to choose.

Can someone please help? Below is the screenshot of the report that is generated currently.

Thanks in advance for your help.

 

 

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    15 days ago

    Hi AdrianT1270,

     

    You’re not the only one seeing this. We’ve had a few other customers affected as well. Can you please try closing the Inventory Count Sheet report completely, then reopening it and checking if Item No and Item Name show up again? If they’re still missing after that, the next step is to get in touch with our live chat support through our virtual assistant, MOCA, or submit a case via My Account so we can take a closer look at your file and investigate what’s going on behind the scenes. 

     

    Regards,

    Sai