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KevinFe2's avatar
KevinFe2
Experienced User
1 year ago

2025.3 API issues AccountRight Premier SE

Hello

Since this update (that strangely didn't automatically update on our server) we are having ongoing issues with poor or most commonly no connection to our online shop (Web Ninja). The issue has been ongoing since 17th April and both Web Ninja and our IT have re-installed the software and the API, where the connection to the webstore works, then disconnects. In the last 5 years, this has happened a few times with a new version update for AccountRight but its usually fixed by restarting the appropriate services on the server. But not this time. Any know issues? 

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    1 year ago

    Hi KevinFe2,

     

    Hopefully another developer in the community can get you a response soon, otherwise feel free to reach out to the support team via developer.myob.com.

     

    Regards,

    Sai 

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