Invoice Creation API Timeouts

Question

Hi Developer Support,&nbsp;Just like to offer a theory on a time out issue we have with creating Item Invoices on an contact that has a huge number of invoices against it.&nbsp;&nbsp;The contact has many thousands of sales invoices against it.&nbsp;&nbsp;When an invoice is created on this contact the API never seems to respond inside 30 seconds although the invoice is created in MYOB.&nbsp;&nbsp;Is the API server reading the entire contact sales transaction history each time it creates an invoice?&nbsp;Cheers&nbsp;jeremy&nbsp;

tana · Answer

Hi there,Apologise for the delayed response.As we understand the API will pull the entire collection to filter through when called.We recommend using Date Range filtering (Odata), Pagination and the&nbsp;accept-encoding:&nbsp;header to reduce the occurrence of time outs by reducing the amount of data coming through.Here are some Support Documents that may help:-&nbsp;Digging into ODATA filters – Support for the MYOB family of SME product APIs-&nbsp;Headers (myob.com)&nbsp;- Encoding header
-&nbsp;Retrieving Data (myob.com)&nbsp;- PaginationIf you are still having issues, please feel free to create a Support ticket here.Kind regards

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Invoice Creation API Timeouts

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