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Illek's avatar
Illek
Contributing User
11 months ago

MYOB upgrade fails with OzBiz Ezylink

MYOB Upgrade to 2024.7.1.14 has a failing for Retail Business that use OzBiz Ezylink to import data.

 

I have 13 retail outlets that are unable to get data into MYOB since the upgrade yesterday.  Does anyone have a workaround until MYOB fixes this issue please? 

 

Even though is has an allow access button, this does not work.  

 

4 Replies

  • Trish_Lee's avatar
    Trish_Lee
    Experienced User
    11 months ago

    Hi,

    There doesnt appear to be a workaround at the moment. Our 3rd Party App as well as others have the sam issue.

  • Mike_MYOB's avatar
    Mike_MYOB
    Community Manager
    11 months ago

    Hi Illek , our investigation has found that this relates to the app developers using an unsupported browser.
    You will need to raise this with OzBiz Ezylink to have them update to a supported browser
    Regards, Mike

  • Illek's avatar
    Illek
    Contributing User
    10 months ago

    Hi Mike

     

    It has affected more than just OzBiz Ezylink if you look at Trish Lee's response.  Other 3rd party apps also affected.  OzBiz have done a great job of getting us back importing.

     

  • Mike_MYOB's avatar
    Mike_MYOB
    Community Manager
    10 months ago

    That's great to hear that OzBiz is back up and running! Thank you for keeping me updated :)

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