Hi Everyone,
Sometimes, when orders are placed on our website they do not sync with MYOB to produce an invoice. Woocommerce alerts me that error 400 has occured when trying to sync to MYOB. This has happened 4 times out of the last 9 orders and there does not seem to be any pattern. Can anyone help with this please?
Hi SamJones,
Thanks for reaching out, 400 bad requests is the standard response code when the API hasn't recognized your request. This is a common error that is hard to narrow down without the full error message.
An example of a 400 bad request error message is:
{
"Name" : "TransactionsCannotBeDeleted",
"Message" : "Transactions cannot be deleted and must be reversed",
"AdditionalDetails" : "[Path]",
"ErrorCode" : 25003,
"Severity" : "Error"
}A I would recommend going back to Woocommerce, if they have any issues with producing the full error message they would be able to reach out to us HERE and with the full HTTP trace we can view our logs to obtain more details.
