ArifM
18 days agoContributing User
Help
Hi
I cannot log into MYOB.
Message on the screen
Backup in Progress
This company file is currently backing up
You can sign on once the backup is complete
Please help
Hi
I cannot log into MYOB.
Message on the screen
Backup in Progress
This company file is currently backing up
You can sign on once the backup is complete
Please help
Hi ArifM,
I was able to arrange an online script over your file that should fix the issue. If the issue persists, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.
Regards,
Earl
Hi Earl,
Thanks for that. i just signed back in successfully.
Appreciate your assistance.
Regards
Arif
Hi Earl,
Can you please help as we have been locked out again all weekend and this is becoming very frustrating that we had no way of contacting anyone in MYOB over the weekend to get back up and running and our business has suffered because of it.
Please reset asap due to the same backup issue as before. Why does this happen?
Thanks
Arif
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