Forum Discussion

BJM1988's avatar
BJM1988
Contributing User
3 months ago

MYOB Accountright - Backup in progress

Please help. I am unable to login due to backup in progress. 

 

 

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  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    3 months ago

    Hi BJM1988

     

    Great news! I've sorted out the hiccup with your company file, so you should be good to log in now without any "backup in progress" interruptions. If you encounter any issues in the future, don't hesitate to create a post again.

     

    Best regards,

    Doreen

    • Tetyana's avatar
      Tetyana
      Contributing Cover User
      3 months ago

      Hi Doreen,

       

      I have the same problem.

      Can you help to sort my backing up file from 20/06/2024 please. Could not log in.

      Thank you.

       

      Kind regards,

       

      Tetyana

       

  • Tetyana's avatar
    Tetyana
    Contributing Cover User
    3 months ago

    Please help with the file log in issue....

     

    • BJM1988's avatar
      BJM1988
      Contributing User
      3 months ago

      Hi Tetyana, 

       

      I contacted support through their online chat to resolve this issue. 

       

       

      • Earl_HD's avatar
        Earl_HD
        MYOB Moderator
        3 months ago

        Hi Tetyana ,

        Thank you for your post. I'd be glad to help you with this. Could you please confirm the last four digits of your serial number? Thank you!

        Looking forward to your response.

        Regards,
        Earl