Forum Discussion

CTSLW's avatar
CTSLW
Experienced Cover User
11 months ago

TAB key - Time Billing

Has anyone else noticed that the TAB key no longer works in the Date column while processing Time Billing Invoices in MYOB? This issue started after the latest update and has become a major inconvenience, especially when handling a large volume of invoices. If you've encountered this problem, have you found any workarounds or solutions?

17 Replies

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    10 months ago

    Hi kgordon1, AJR076 and CTSLW,

    Apologies for the confusion I've made in my previous reply. There’s no need for you to contact our support team or connect through MOCA as we've already flagged this issue to the relevant team, and I've tagged your account as impacted of this issue. We've also confirmed with the team that this will be fixed in the next AccountRight release. Thanks for your patience.

    Regards,
    Earl
     

  • kgordon1's avatar
    kgordon1
    Experienced User
    10 months ago

    I've had a direct reply.  I havent done this yet though.  Surprised the work around isn't in this thread

     

     

  • kgordon1's avatar
    kgordon1
    Experienced User
    10 months ago

    yea, and not everyone does time billing, so myob wouldn't know that it's everyone

  • CTSLW's avatar
    CTSLW
    Experienced Cover User
    10 months ago

    Earl_HDGood afternoon, what is the ETA on getting this TAB thing fixed?  I am wasting a great deal of time invoicing again this week.

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    10 months ago

    Hi CTSLW,

    The next AccountRight update will happen sometime next month. Although I don’t have an exact date on when this will happen, I can assure you that our team is working as fast as they can.

    Regards,
    Earl

  • CTSLW's avatar
    CTSLW
    Experienced Cover User
    10 months ago

    Good morning Earl_HD I was glad to see an update when I logged in today.  But alas, the date column tab is still not working. Yet one more week of timewasting with MYOB!

  • allancollins's avatar
    allancollins
    Contributing User
    10 months ago

    For gods sake MYOB you guys are absolute muppets....19 days and counting! Just sort this out. This is costing me time and money!