Forum Discussion

CarynSpen021's avatar
Experienced Cover User
3 months ago

Trying to log in and status is saying Backing up !!!!



I am trying to log into Myob and the message under the status bar is - Backing up.


Please help 

7 Replies

    • jjohnson1's avatar
      Contributing User

      Hi,  I rang MYOB and was advised to clear my Cache Myob files. - all good now.

  • AlexUldis's avatar
    Experienced User

    We are having the same issue with both our online company files.

  • Same issue here, I can't log-in either! This is the second week in a row this problem has occured.  

    • CarynSpen021's avatar
      Experienced Cover User

      What did myob help suggest that you do when the problem first occured ? 

    • Genreve_S's avatar
      MYOB Moderator

      Hi everyone, 


      I'm sorry for the delayed response. If you continue to experience difficulties accessing your file, please inform us and we will exert every effort to assist you.


      Should you need further help with any other issues, you are welcome to initiate a new thread.