Cannot create a new job

Hello Doreen_P 

Please see log attached.

Kind regards

Natalie

Hello Doreen_P 

Please see console log above.

kind regards

Natalie

Hi Doreen_P 

apologies for all the replies.  I did not see that the previous messages had been sent.

Regards

Natalie

Hi, NJB23

Thanks for your prompt response.

Thank you for providing the requested screenshot.

With this, we recommend checking the user access role that was set up for you, making sure you have access to create jobs, edit, and delete. You may check the Help Article: Users for further information on how to check it.

Please let us know how it goes on your end.

Best regards,

Doreen

Hello Doreen_P 

We only have 1 user which is myself and I have administrator access.  See below.

Looking forward to getting this resolved soon.

Regards

Natalie

Doreen_P 

Hello Doreen_P 

Please can I get an update on this?

Kind regards

Natalie

Hi NJB23,

My apologies for the late response. Could you please let me know which window you're using to create a job? If you're doing so through the Accounting menu, you might encounter an error. To avoid this issue, we suggest creating the job via the Create Invoice window. Simply click the dropdown arrow in the Job field and select 'Create Job.' This method should allow you to create and save a job without any errors. 

Feel free to post again, we're happy to help!
Regards,
Earl

Hello Earl_HD 

I have tried that also -  the accounting menu and the invoice window.

I have errors with both methods.

Regards

Natalie

Hi NJB23,

Thank you so much for confirming and my apologies for the late response. I have sent you a private message to gather more information that will help us resolve this issue. Kindly check your inbox.

Looking forward to hearing from you soon!
Regards,
Earl