Forum Discussion

SGT's avatar
SGT
Experienced User
2 years ago

lodging receipts

I am doing my March BAS ATM, to my horror a lot of the receipts I have lodged through capture are missing, looking to see if this has happened to anybody else?

Ian

 

3 Replies

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    Hi SGT ,

    Thanks for your post, and my apologies for the late response. I would like to check if you're still having this issue? If so, please do let us know so we can take a look at this for you.

    Feel free to start a new post if you have further queries and one of us will be happy to assist you.

    Regards,
    Earl

  • SGT's avatar
    SGT
    Experienced User
    2 months ago

    Yes I am experiencing this quite alot at the moment

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 months ago

    Hey SGT,

     

    Must be a bit of headache having it happen so often. Clear your browser's cache or switch to a different browser, as that usually helps with issues like this. If things are still playing up, make sure to reach out to our team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount

     

    Cheers,

    Doreen