Forum Discussion

KellieAdams's avatar
KellieAdams
Cover User
2 years ago

Bank Feed not coming through from WBC Credit Card

Feed is not coming through from WBC Credit Card - Status says Bank Feed Ready in manage Bank Accounts

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 years ago

    Hi KellieAdams

     

    Thank you for reaching out, and welcome to our Community Forum.

     

    I understand that you're experiencing issues with your bank feeds not coming through, and I apologize for the delayed response. Typically, bank feed transactions will only appear in the bank transaction window if the bank feed is active and linked to an existing ledger account. I would suggest checking your bank feed account to ensure it's linked to a ledger bank account.

     

    If the issue continues after verifying and correcting this, please let us know. We're here to assist and can investigate your bank feed account for you.

     

    Please don't hesitate to reach out if you need any further assistance.

     

    If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.

     

    Thanks,

    Genreve