Hi,
While working on our client's file in AccountRight, our bookkeeper has clicked "Get Bank Transactions" in the bank feeds menu, causing multiple transactions to duplicate. Currently trying to complete bank reconciliation in Essentials, is there a way to "hide" these transactions in the bank transactions menu? If not, please assist us in deleting (creating a ticket) these duplicate transactions.
Hi accentservices,
Thank you for sharing your concern and a warm welcome to our Community Forum.
I regret to hear about the duplicate bank feeds issue and apologize for the delay in our response. Unfortunately, there isn't an option to hide bank feed transactions in the Business web app. However, we can liaise with the bank feed team to remove any duplicates. To facilitate this, I'll be sending you a private message to gather more details.
In the meantime, feel free to create a new thread if you need further assistance.
Thanks,
Genreve
