Forum Discussion

Intruders's avatar
Intruders
9 months ago

Bank Transactions missing from a QIF IMPORT

I am having several issues with MYOB Business.

 

I normally import a QIF file into my bank account feed.

 

It has not pulled through all bank transactions for that time period even though they have cleared.

 

I have tried deleting previous data imports however it won't let me delete them.

 

Then when i go banking, banking transactions its not letting me view previoulsy allocated bank transactions for the bank account however it will let me for the debit card.

 

I have tried contacting support and i'm not having very much luck at all.

 

Creating a lot of stress for a volunteer position.

Bank feeds
bank transactions
  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    9 months ago

    Hi Intruders,

    Thank you for your detailed post. This error commonly arises when importing transactions from periods prior to the current financial year or opening balance month. To resolve this, please verify in the Business Details section that the current financial year matches the period for which you are importing data.

    Additionally, we recommend to try clearing your browser's cache and history or attempt logging in from a different browser to see if the issue persists?

    Looking forward for your response.
    Regards,
    Earl

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