Forum Discussion

wholefoods's avatar
2 years ago

bank transactions not loading at all

please fix this ! i have tried re freshing browser, cleared cache etc , still not working

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator

    Hi wholefoods 

     

    Thank you for the post. We are aware that some users have been unable to see their bank feed transactions. This has now been resolved and you should be able to see those transactions now.

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

    • MMAU's avatar
      MMAU
      Trusted Cover User

      Us as well. Judging by these forums, appears to be a system wide issue with bank feeds. Hopefully a fix soon from MYOB. 6 x days last sync with bank feeds for us.

      • Isaiah_C's avatar
        Isaiah_C
        MYOB Moderator

        Hi wholefoods 

         

        Thank you for the post. We do apologize for the inconvenience caused. This has now been resolved and you should be able to see those transactions on your bank feeds now.

         

        Please let me know if you need further help.

         

        Kind regards,

        Sai