Forum Discussion

ASBPCoordinator's avatar
ASBPCoordinator
2 years ago

General Journal causing reconciling issues

Apologies if this isnt the right place for this - im still very new to MYOB.

 

I have funds sitting in bank account that i need to allocate to a liability account in MYOB. To do this, i assumed i needed to create a general journal to add the funds. However when i have gone to reconcile the bank transactions, this GJ shows up and puts the account out of balance by that exsact ammount. 

 

Any advice on how i can move the funds without coming across this issue would be greatly appreciated. 

Thanks! :) 

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 years ago

    Hi ASBPCoordinator, 

     

    Thanks for posting and welcome to the Community Forum. 

     

    I'm sorry to hear about your issue reconciling your account. I understand it's daunting learning a new program. In my understanding, if the amount of the out-of-balance was the same amount as a general journal, it's likely that there is a duplicate transaction that is causing this. I would suggest cross-referencing your bank transactions (from the bank statement provided by the bank) to the transactions inside the Reconcile Accounts window for the same period (last reconciled date - statement date). This will result in you finding which transaction is causing the out-of-balance. After that, we could decide on which transaction to remove. 

     

    Let us know if you require any further assistance. We're happy to help. 


    Thanks,

    Genreve

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