Forum Discussion

Lisa1231's avatar
Lisa1231
3 years ago

Matching Transactions to Bills

Hi Team, 

 

I am having trouble with matching bills to my bank transactions. 

 

Sometimes when there are a couple of bank transactions for the same bill, I go into match transactions and then all transactions, and match the bills that way.

 

However sometimes all the bills  I have created are not there, or they show up in there sometimes but not every time I go into it. It seems to be consistent as to when they do or dont show up.

 

For example currently a payroll transaction seems to only be there sometimes, and not when I need it to be! Ie not when I am in the bank trasaction that I want to  match it too.

 

What am I doing wrong?

 

Cheers, 

Lisa

  • SamaraM's avatar
    SamaraM
    Former Staff
    3 years ago

    Hi Lisa (Lisa1231) 

     

    Welcome to the Community Forum. There are a few things that the Bank Feeds looks for when you search for a match. If the data is different for some bills and not others, that could account for why it comes up as a match seemingly inconsistently. 

     

    Here are some things to check:

    • The transaction has the same date and amount as the bank transaction
    • The bank account is the same one used on the bill or pay run 
    • The transaction is not marked off already or reconciled (you can check this by opening Reconcile Accounts and check if it comes up - If it's ticked or not there it will not show as a possible match)

     

    Hope that helps explains how it all works. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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