Error message when matching payment to bills
When matching bills to payments, 1 payment (for 15 invoices) mat ches but will not save. It gives this message:
A rounding issue has occurred on a line where the amount has been manually adjusted. Please delete the line, add a new line, and try again.
So I took out all the lines of the 15 bills posted, added new lines, tried to match them all over again. And of course I received the same message! So hours wasted and absolutely no progress. (I have a vague recollection that MYOB is supposed to save me time so I can get on with the business of the business???)
These error messages are far too general to be of any use. Which line on which bill is wrong?
I've never had this particular issue before but have had one in payroll timesheets which no one has been able to help with, again because the message is not specific enough to say wher the error actually is. Consequently we cannot save time on payroll by using time sheets and have given up on that.
Can anyone tell me what the bill-matching message is really needing us to correct so we can match the payment and do our month-end balancing etc.
Hi Fabrication,
Thanks for your response and the update.
We appreciate this as this can help other users. I would suggest marking your most recent reply as an "Accepted Solution". This would help make your solution more visible to other users who might have a similar issue.
Feel free to post again in the forum if you require any other assistance.
Thanks,
Genreve