Forum Discussion

Fabrication's avatar
Fabrication
Experienced Cover User
2 years ago

Error message when matching payment to bills

When matching bills to payments, 1 payment (for 15 invoices) mat ches but will not save. It gives this message: A rounding issue has occurred on a line where the amount has been manually adjusted. P...
  • Genreve_S's avatar
    Genreve_S
    11 months ago

    Hi Fabrication, 

     

    Thanks for your response and the update. 

     

    We appreciate this as this can help other users. I would suggest marking your most recent reply as an "Accepted Solution". This would help make your solution more visible to other users who might have a similar issue. 

     

    Feel free to post again in the forum if you require any other assistance. 

     

    Thanks,
    Genreve

     

Fabrication's avatar
Fabrication
Experienced Cover User

I have sent a reply. We worked around the problem by deleting the original bill, adding it manually and then attaching the documentation afterwards. (It seemed that the problem came from downloading the bill and MYOB then creating the record). Anyway, we have not had that problem recur since then

Don

 

Genreve_S's avatar
Genreve_S
MYOB Moderator
11 months ago

Hi Fabrication, 

 

Thanks for your response and the update. 

 

We appreciate this as this can help other users. I would suggest marking your most recent reply as an "Accepted Solution". This would help make your solution more visible to other users who might have a similar issue. 

 

Feel free to post again in the forum if you require any other assistance. 

 

Thanks,
Genreve

 

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.