Payroll Error Payment made can not match

Note: It was single payroll. Paid from Cheque/Business account

Hi DAL-WA,

That one’s a bit tricky. The key is just making sure what’s in MYOB matches what actually happened in real life. Normally, we’d suggest doing a journal entry or reversing and reprocessing the payroll so your bank feeds line up with the payroll transaction, but I know that can feel like a lot. To help you match your bank feeds, I’ve grabbed a few forum threads where other users have shared the workarounds that worked for them:

• Match a Payroll that was Paid incorrectly
• Two bank payments to one PAYROLL entry in MYOB Business
• Matching partial payments to one pay run

Cheers,

Princess

I did get some advice but I must admit it wasnt an easy fix. The advice I decided to follow was

To reverse the pay run and prepare 2 separate pay runs per the payments made in the bank feed.

So I kept a copy of the payslip then reversed the Payroll

Entered Two payrolls both with the same date processed & paid date

Payroll 1 basically re did the pay but adjusted the Net Pay figures & Adjusted the PAYG TAX to the amount on the original payslip until I got the Net figure that was paid from the bank account then Adjusted the same Super figure

Original Pay slip

4/12/25 to 17/12/2025 Paid 17/12/2025

Gross Pay $2019.30/Net Pay was $1727.30/Tax $292/Super $242.30

Payroll 1

4/12/25 to 17/12/2025 Paid 17/12/2025

Gross Pay $1847.00/Net Pay was $1555.00/Tax $292/Super $242.30

Payroll 2

4/12/25 to 17/12/2025 Paid 17/12/2025

Gross Pay $172.30/Net Pay was $172.30/Tax $0.00/Super $0.00

Then Check YTD figures are all the same as original Payslip

Keep all 3 Payslips together

It is disappointing that MYOB doesn't give the facility to match two payment to a payroll amount

We all make mistakes but it shouldn't be this hard to fix

This is probably not a great way to fix the problem but it did work. I have double checked the figures and they all balance to the original Payroll

Have a great day