Payroll Error Payment made can not match
Hello,
I have a question regarding a pay run processed in MYOB Business (web-based).
I processed a pay run and paid it from the bank account; however, the payment was underpaid by
So proceed to make two payments to the correct amount of the pay
I am now unable to match both bank transactions to the original pay run in MYOB. The system will not allow me to fully reconcile the pay run with the two payments.
Could you please advise the correct way to handle and match this situation so the pay run reconciles correctly?
Thank you
Hi DAL-WA,
That one’s a bit tricky. The key is just making sure what’s in MYOB matches what actually happened in real life. Normally, we’d suggest doing a journal entry or reversing and reprocessing the payroll so your bank feeds line up with the payroll transaction, but I know that can feel like a lot. To help you match your bank feeds, I’ve grabbed a few forum threads where other users have shared the workarounds that worked for them:
- Match a Payroll that was Paid incorrectly
- Two bank payments to one PAYROLL entry in MYOB Business
- Matching partial payments to one pay run
Cheers,
Princess