8 months ago
Missing electronic payment
One of my customers has paid for an invoice on 18th March 2024 using the PayNow fuction. MYOB has triggered a receipt to acknowledge the payment. Unfortunately, we are unable to see this transaction at all. The date range has been set up to date and the bank statement did not reflect this payment.
Will MYOB Support Team be able to check on this transaction and advise? Please contact me if you need further information.