Negative amount in clearing account

Hi Deafa,

Thank you for your post, and welcome to the Community forum!

Apologies for the delayed response. There could be numerous reasons for a negative amount appearing in your clearing account. Identifying the exact cause can be complex and requires us to investigate further. As an initial step, please navigate to Find Transactions and filter the affected date range. This should help you trace the origin of the negative amount. Please proceed with this action and let us know how you get along.

Feel free to reach out if you need further help.

Cheers,

Princess