Reconcile first bank statement but has opening balance?
I have a new account that is showing an opening bank balance of $64,585.71.
As you can see from my attached images, there is no opening balance against the account.
How do I fix this one???
Forum Discussion
Hi Max8,
Thank you for your post and I understand that you need assistance in fixing the out of balance in the bank statement. Please check this helpful article as it has detailed instruction on how you may fix the issue.
Feel free to write a post if you need further assistance.
Cheers,
Jem
Hi Jemar,
This article doesnt help my scenario.
I have a starting balance that has just appeared out of nowhere.
I have had this issue on one of my other clients and MYOB contacted me through this forum to fix it for me.
Hi Max8 ,
I understand you are trying to make sure that the opening balance is removed from your reconciliation screen for this account. I recommend following the steps outlined in this thread. If the out-of-balance persists after following the steps, I recommend reaching out to our support team via our live chat feature. To do so, you'll first need to interact with our virtual assistant, MOCA, which is available on the MYOB support page at myob.com/support. MOCA is designed to provide immediate and succinct customer support 24/7. If MOCA is unable to answer your questions, don't worry. Our live chat team is readily available to continue the conversation and provide the help you need.
If you need any other help, don't hesitate to create a new thread.
Thanks,
Genreve
