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HoneySandra's avatar
HoneySandra
Experienced Cover User
2 years ago

What happens after you close down a MYOB database?

I am about to close down an online MYOB file as one of my clients has sold their business. My questions are:

 

Can I save this file to my MYOB desktop and have read only access? I have a perpetual licence that should allow me to do this as I currently use offline files for other clients. 

 

What happens to all the digitally stored invoices? Are they still available to view when I put this file offline? As we need to keep records for at least 5 years for the ATO.

 

Could a MYOB Moderator please check this for me.

1 Reply

Replies have been turned off for this discussion
  • Leneth_A's avatar
    Leneth_A
    Former Staff
    2 years ago

    Hi HoneySandra, 
     
    Thanks for your post and welcome here to the Community Forum. We are glad that you found this forum useful. We are sorry that you are having challenges with your concerns about closing or canceling your subscription. We thank you for your patience and cooperation during this time. 
     
    Regarding this matter, I can see that one of our moderators Isaiah_C already responded to your post here and provided you with a resolution to your concern. We will be closing the thread now. If you encounter any further issues, please feel free to start a post again and one of our moderators will attend to it. 
     


    Cheers,  
    Leneth

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