Forum Discussion
3 Replies
- Doreen_P2 years agoMYOB Moderator
Hi, melbangjoochurc
Thanks for your post, and welcome to the MYOB Community Forum.
If the STP reporting shows zero amounts for each pay period, kindly check the payroll activity and payroll register summary reports to see if the correct figures are showing up. If the correct figures are showing up on the said reports, you can send an update event to ensure that the ATO will receive the up-to-date figures for your employees. To do this, kindly go to Payroll > Single Touch Payroll reporting > Under the STP reports tab, you should be able to see the "Send update event". Once done, you can check your BAS reports again to see if they have the correct figures.
Please let us know if you require any further assistance with this.
Best regards,
Doreen
- Doreen_P2 years agoMYOB Moderator
Hi, melbangjoochurc
We would like to follow up on your concern. Please let us know if you still require further assistance. Don't hesitate to reach out to us. We are delighted to assist you.
Best regards,
Doreen
- Doreen_P2 years agoMYOB Moderator
Hi, melbangjoochurc
We are closing this case, as we were not able to receive updates. Please feel free to start a new post in the future if you encounter any further issues.
Best regards,
Doreen
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