Forum Discussion

WendyFSBK's avatar
WendyFSBK
Experienced Cover User
2 years ago

Single Touch Reporting happens too early in the payroll run

I dislike having to report to the ATO for STP before actually completing the pay run.  There is the occasional time when I have to go back as an entry may be incorrect or to add a staff member, and especially when I am paying quite a few staff at one time.

 

Also when doing a temporary pay run to check a pay, you have to finish and report to STP to be able to look at the payslip.  Then you have to do a negative pay to cancel the transaction.  This is a waste of time.

1 Reply

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi WendyFSBK,

     

    I totally get where you're coming from. The Single Touch Payroll (STP) reporting process can sometimes feel like a bit of a juggling act, especially when you're managing multiple employees and pay runs. 

     

    I hear you when you say that doing a temporary pay run just to check a pay, and then having to do a negative pay to cancel the transaction. It's a feedback like this that helps us improve and make things better for our users.

     

    While I can't change the ATO's STP reporting process, I can assure you that we're always working on ways to make the process as smooth and user-friendly as possible within MYOB.

     

    If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help!

     

    Best regards,

    Doreen