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Barry2's avatar
Barry2
Contributing User
1 year ago
Solved

STP Report Gross not matching Payroll Reports

Hi,

I'm wanting to do STP finalisation but the gross wages are showing as different to the payroll reports.

 

The payroll activity report and payroll register match and are showing the correct gross wages.

But the STP finalisation is showing less

I've done $0 pays and update events that have gone through fine
There is no allowances or anything.

 

When I go into an employee that is out, all there payments are showing as gross payments, but then in the STP finalisation summary the gross is different.

examples are attached. Any help appreciated.

 

 

  • Genreve_S's avatar
    Genreve_S
    1 year ago

    Hi Barry2, 

     

    It does seem like an odd one based on the screenshot you sent.

     

    I had a look and the one called “Employee Example.jpg”, looks like the difference you’re seeing is because the gross payments figure in the summary doesn’t include some categories like allowances. Those get listed separately on the lower part instead, so if you add everything up, the totals between the reports and summary still should match. Another thing to check is if the Saturday pay is exempt for PAYG, as it will also throw the values off.  

     

    Regards,

    Genreve 

4 Replies

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    1 year ago

    Hi Barry2, 

     

    It does seem like an odd one based on the screenshot you sent.

     

    I had a look and the one called “Employee Example.jpg”, looks like the difference you’re seeing is because the gross payments figure in the summary doesn’t include some categories like allowances. Those get listed separately on the lower part instead, so if you add everything up, the totals between the reports and summary still should match. Another thing to check is if the Saturday pay is exempt for PAYG, as it will also throw the values off.  

     

    Regards,

    Genreve 

  • Barry2's avatar
    Barry2
    Contributing User
    1 year ago

    Hi Genreve,

    You are correct! There was an exemption for Saturday pay which was stuffing things up. 

    Thanks for your help, you likely saved me many hours...

     

    Brian

     

    For anyone who searches this later, to check:

     

    Go into payroll -> employees -> selected an unbalanced employee -> payroll details -> salary and wages -> select effected pay item (i.e Saturday pay) -> scroll down and remove the exemption.

    Do an update event and hopefully things balance.

  • GtonCloud's avatar
    GtonCloud
    Partner
    10 hours ago

    Hi,

     

    Requesting immediate assistance, appreciate if you could help out.

    Under EOFY Finalisation report, I noticed that there is a difference between the payroll report and noticed that the discrepancies came from 1 employee that has doubled up, how to delete this under the STP report ? Payroll reports are all good.

     

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    10 hours ago

    Hi GtonCloud,

     

    I understand you need this sorted urgently. If the Payroll Activity and Payroll Register reports are correct but the EOFY Finalisation report is showing the same employee twice, the STP report can't be manually edited or deleted. It is generated from the employee and payroll data. Please check whether there is a duplicate employee record or employment ID, and also compare the employee's gross amount with any allowances or PAYG-exempt payments that may be listed separately in the finalisation report.

     

    If everything is correct in the payroll reports and the employee is still duplicated in STP, reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account so we can further look into this. 

     

    Regards,

    Sai

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