Forum Discussion

maletak's avatar
2 years ago

Unable to run unpaid bills report

I keep getting Failed to Load the report when I'm trying to print a simple Unpaid Bills Report.   

BTW your chat bot is useless

 

2 Replies

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  • Hi maletak,

     

    Thank you for your post and welcome to the Community Forum.

     

    Sorry for delayed response and sorry for your experience with our chat support, In this matter, the most common cause of this issue is if the report is experiencing a back-end timeout due to trying to pull too much data. We recommend clearing your browser cache and running the report in a shorter period. If this does not work, you can try a different browser.  

     

    I hope this helps. If you need further assistance, you can reach us anytime. We are happy to assist.  
     

     

    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

     

    Regards, 

    Cel

     

  • Hi maletak,

     

    We just want to follow up on your concern about your unpaid bills report. Let us know if the issue is resolved. If you require additional support with this, or if you need assistance in the future, please do not hesitate to post again. We are happy to assist you. 

     

    Kind Regards,  

    Cel