ALLOCATE REFUNDS MADE THROUGH BANK
Invoices were paid by customers. Event was cancelled so I refunded the invoices direct through the bank. How do I allocate the withdrawal amounts to the closed invoices please?
Forum Discussion
1 Reply
Replies have been turned off for this discussion
Hi MF3
Thanks for your post. The first step is to create a customer credit by recording a negative invoice. Then go to Sales>>Customer returns and select Refund to record the refund transaction.
These Help Articles have detailed instructions:
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
