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Jerry1966's avatar
2 years ago

Cannot delete an invoice

I have spent over two hours and spoken on the chat thing with at least two service agents and got no where. I still cannot delete the invocie adn get an error message. I cant change anything as it will not let me save it.



<Edit: removed sensitive information from the screenshot>

2 Replies

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  • Hi Jerry1966


    Sorry to hear about this. I've had a script run over your file which should resolve this error, can you please sign out fo your file and sign back in. Can you delete the invoice ?


    Do let me know how you go. 


    If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.

    • Jerry1966's avatar

      Melissa that appears to have fixed things up. Thanks very much. I'm guessing your not having an overly pleasant time of it since the change to the new software?