How to issue a refund to client
Hello
How am I able to create a refund to customer in MYOB?
Your help will be much appreciated.
Thank you.
Marieann
Forum Discussion
3 Replies
Hi, marieann
Thanks for your post, and welcome to the MYOB Community Forum.
When creating a customer refund, you must create a negative invoice first. You may check the Help Article: Creating customer returns to do this. Once a negative invoice has been made, you can now process the return or refund to your customer by checking the Help Article: Processing customer returns.
Please let us know if you require any further assistance with this.
Best regards,
Doreen
Hi, marieann
We have been awaiting additional updates from your end regarding the assistance request. As we haven't received any recent updates, we will be closing the case now. Please be assured that should you need further support, we are here to assist you promptly. Feel free to start a new post, and we'll be ready to address your concerns.
Best regards,
Doreen
